Help center

How can we help?

Find the right place to manage consultations, messages, evidence, appointments, and account support.

Common Support Areas

Start with the area that matches what you are trying to resolve.

Create an account to submit a consultation request and keep your case updates in one place.

Dentists can register with a GDC number. Clinical features remain locked until staff verification.

Messages and attachments are available after sign-in for active consultations.

Use secure messages for active case discussions and tickets for account or operational issues.

Secure messages

Best for consultation updates, attachments, and case-specific replies.

Help tickets

Best for account access, dashboard problems, missing information, or workflow support.